When is a demand letter the right move?+
Before small claims court, before hiring a lawyer, or as the last formal step in a payment/refund/contract dispute. A well-written demand letter resolves a meaningful share of disputes before any actual legal action.
What three tones are available?+
Firm (default — clear ask, deadline, consequence), diplomatic (less adversarial, for ongoing relationships), and final-notice (last warning, explicit court reference, stronger language).
Will it threaten lawsuit?+
It will reference the possibility of civil action — that's the whole point of a demand letter. It will NOT threaten criminal charges (that crosses into extortion in most US states) and it won't make claims it can't support from your input.
Will it work for all kinds of disputes?+
Best for unpaid invoices, refused refunds, breach of contract, security deposit disputes, undelivered goods/services, and similar civil claims under your state's small-claims limit (typically $5,000-$15,000). Not designed for personal injury, employment, or family law — those need a real attorney.
How do I send it?+
The output includes practical sender notes — typically certified mail with return receipt requested, plus an email copy. The detail page also includes "next steps if ignored" so you know where to escalate.
Is this legal advice?+
No. PrimeDeck is a drafting tool, not a law firm. Review the output, edit anything that doesn't fit your facts, and consult a licensed attorney for high-stakes disputes.